Thank you for shopping with Opal & Joy. This Shipping Policy describes our shipping and delivery practices.

Shipping Processing Time

Orders are typically processed within 2 business days after payment confirmation.  

Shipping Methods

We offer several shipping methods to accommodate your needs. Shipping methods available will depend on your location and the items purchased. Standard shipping typically takes 5-7 business days for domestic orders. Expedited shipping options are also available for an additional fee. Use your tracking number to get the most accurate estimate of your package's arrival time.

Shipping Costs

Shipping costs vary depending on the shipping method selected and the weight/dimensions of the package. The shipping cost for your order will be calculated and displayed at checkout.

Shipping Restrictions

We currently only ship to addresses within North America and Canada.

Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing tracking information. You can track your order using the tracking number provided in the email.

Delivery Estimates

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on factors such as weather, carrier delays, and peak shipping periods (e.g., holidays).

Damaged or Lost Shipments

In the rare event that your order arrives damaged or is lost in transit, please contact us immediately so that we can assist you in resolving the issue.

Shipping Policy Changes

We reserve the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any questions about our Shipping Policy, please contact us at hello@opalandjoy.com.